Careers at Jonajo

Property Management Assistant (Part-Time)

We are looking for a Property Management Assistant to help manage short term and long term rentals on Airbnb in the SF Bay Area (East Palo Alto, Union City). This is a part-time position, which can be done from home. However, driving to property sites will be required from time to time. If you are a people person, organized, and like doing DIY projects around the house, this job is for you!

Responsibilities

  • Inspect properties at least once a week, go through checklists, and report any issues.
  • Dispatch tenant work orders; Meet vendors & contractors on-site.
  • Develop tenant and vendor relations as required.
  • Message and review guests: You will need to stay in close communication with guests through messaging via Airbnb, text, WhatsApp or phone calls.
  • Resolve maintenance issues: You need to resolve issues reported by guests using remote means or by going on location.
  • Get help from Airbnb: If there’s an issue with a reservation or guest, you may need to contact Airbnb to work on a resolution.
  • Contribute toward overall operational needs by helping with communications and ordering supplies.
  • Handle miscellaneous assignments as requested by management

Requirements:

  • Comfortable communicating using modern messaging technologies. (Slack / WhatsApp / SMS)
  • 1 year administrative experience in a business environment
  • Excellent customer service
  • Experience working from home.
  • Ability to drive to properties within the San Francisco Bay Area. (East Palo Alto / Union City)
  • Demonstrated knowledge of phone and email procedures and etiquette.
  • Strong attention to detail.
  • Handle confidential information with discretion and professionalism. 
  • Excellent communication, time management and organization skills
  • Proactive, positive, energetic with a “can-do” personality.
  • Ability to work from home. Reliable home internet connection is a must. 
  • Ownership of a home computer and modern smartphone. 
  • Flexible availability: Some after hours or weekend availability may be required to handle Airbnb guests needs.

Nice to Have:

  • Experience with Do-It-Yourself home repair projects.
  • AirBnb Hosting experience.

Pay range: $18-$22/ hour

Last Updated:
September 15, 2021

Department:
Administration

English Level:
Client Facing (TOEFL 610+)
Location 1:
Palo Alto, USA

Location 2:

Years of Experience:
1

Apply Here

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