Property Management Assistant (Part-Time)
We are looking for a Property Management Assistant to help manage short term and long term rentals on Airbnb in the SF Bay Area (East Palo Alto, Union City). This is a part-time position, which can be done from home. However, driving to property sites will be required from time to time. If you are a people person, organized, and like doing DIY projects around the house, this job is for you!
- Inspect properties at least once a week, go through checklists, and report any issues.
- Dispatch tenant work orders; Meet vendors & contractors on-site.
- Develop tenant and vendor relations as required.
- Message and review guests: You will need to stay in close communication with guests through messaging via Airbnb, text, WhatsApp or phone calls.
- Resolve maintenance issues: You need to resolve issues reported by guests using remote means or by going on location.
- Get help from Airbnb: If there’s an issue with a reservation or guest, you may need to contact Airbnb to work on a resolution.
- Contribute toward overall operational needs by helping with communications and ordering supplies.
- Handle miscellaneous assignments as requested by management
- Comfortable communicating using modern messaging technologies. (Slack / WhatsApp / SMS)
- 1 year administrative experience in a business environment
- Excellent customer service
- Experience working from home.
- Ability to drive to properties within the San Francisco Bay Area. (East Palo Alto / Union City)
- Demonstrated knowledge of phone and email procedures and etiquette.
- Strong attention to detail.
- Handle confidential information with discretion and professionalism.
- Excellent communication, time management and organization skills
- Proactive, positive, energetic with a “can-do” personality.
- Ability to work from home. Reliable home internet connection is a must.
- Ownership of a home computer and modern smartphone.
- Flexible availability: Some after hours or weekend availability may be required to handle Airbnb guests needs.
Nice to Have:
- Experience with Do-It-Yourself home repair projects.
- AirBnb Hosting experience.
Pay range: $18-$22/ hour
Years of Experience: